Get the most out of your charging station
At MobilityPlus you are at the right place to put your charging station online. Do you have a station that you would like to make available to the public or whose use you want to measure? Possible. Would you like to buy a charging station? You can choose from a wide range of brands or you can contact us for a tailor-made solution.
The MobilityPlus platform, for efficiently managing your charging stations
The MobilityPlus platform allows administrators and users of charging stations to easily track and monitor all data from:
- Costs, revenues and maintenance
- Energy Management, users and rates
- Account data
- Charge cards
- Automatic alerts
Subscriptions for administrators of charging stations
To manage and for the maintenance of your charging station, you can choose between two different subscriptions:
||Basic For personal use||Premium For your employees and visitors|
|Reports and statistics|
|Automatic compensation with your employer|
|Grouping charging stations|
|Automatic compensation with your visitors|
|Automatic error reporting|
|Public charging ability|
|Define a starting and hourly rate|
|Start the loading session with the app|
|Plug ’n charge ready|
|Support via knowledge center|
|Support via ticket system|
|Support via phone|
|Guaranteed response time||72u||24u|
- OPTIE 1: Service-overeenkomst: maandelijks € 12.00 / stopcontact
- OPTIE 2: Service-overeenkomst: jaarlijks € 120.00 / stopcontact
Als u vragen hebt, kunt u 24/7 steeds contact opnemen met onze helpdesk. Met een service-overeenkomst bent u verzekerd van een snelle oplossing voor een probleem met uw laadstation(s). U heeft recht op volledige vergoeding van arbeid en materialen (binnen de garantieperiode).
- Eigen technische dienst
- Assistentie binnen de 24u
- Geen voorrijkosten en materialen
- SPOC (Single Point Of Contact)
Fabrieksgarantie van 2 jaar naar 5 jaar verlengen. MobilityPlus staat in voor alle kosten onder de garantie voorwaarden. Verlenging enkel mogelijk in combinatie met beheer abonnement en Service-overeenkomst gedurende de verlengperiode.
|*||Prices are per charge point and excl VAT|
|**||Smart Charging compatibility is dependent on type of charging station|
|***||Limits on tariffs vary by subscription|
|****||Costs for communication depend on the setting and installation|
Become a certified Mobility+ installer
As an installer you are the link between us and our customers. You install the charging station and give the necessary explanations. To ensure a qualitative installation, it is important that you are well prepared and trained. Because satisfied customers are an absolute must for us.
- Contribute to a large and strong network
- Stay up-to-date on the latest charging station techniques
Interested in becoming a MobilityPlus installer?
Frequently Asked Questions
What is the difference between AC and DC charging?
AC charging, powered by alternating current and can load up to 22kW/h. (Exception: Renault Zoe can charge up to 43kW)
DC charging, powered by direct current. We can reach speeds up to 50kW/h. In the future, this will extend to 300 kW.
What is the difference between kW and kWh?
A charging station that delivers 22 kW in one hour, is expressed in 22 kWh.
What cable should I use to charge?
The type-2 cable became the European standard. Each charging point is equipped with a type-2 connector power outlet. Some older cars have a type-1 connector. That is not a problem, because there are cables with a type-2 connector on one side and a type-1 on the other side. For new cars with a type-2 connector, a T2-T2 cable is sufficient.
Should I always use my cable at home?
If your charge box is equipped with a fixed cable, you do not have to use your cable from the car.
What is the difference between single-phase and three-phase load?
There are four types of AC charging stations; 3,7kW - 7,6kW - 11kW - 22kW. We obtain these values by multiplying the voltage by the available power. The voltage depends on the number of phases that are available at your home or business.
1-phase 230V x 16A = 3,7kW
1-phase 7,6kW = 230V x 32A
3-phase 11kW = 400V x 16A x 1.73